Terms of service

Terms of Service

Last Updated: August 26, 2026

Welcome to Cosmelle. These Terms of Service govern your use of the Cosmelle website and your purchase of products through cosmelle.online.

By accessing our website or placing an order, you agree to these Terms of Service.

1. General Conditions

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use this website only for lawful purposes and in accordance with these Terms.

Cosmelle reserves the right to refuse service, cancel orders, or restrict access when reasonably necessary to protect our business, customers, or website.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability displayed on our website are accurate.

However, colors and visual appearance may vary depending on your device, screen settings, lighting, and other factors.

We reserve the right to correct errors, update product information, modify product availability, or discontinue products without prior notice.

3. Pricing

All prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors and may cancel or adjust an order affected by an obvious pricing or listing error.

4. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily guarantee fulfillment if an unexpected issue occurs, including inventory discrepancies, payment problems, suspected fraudulent activity, or technical errors.

If an order needs to be canceled, we will make reasonable efforts to notify you.

5. Payment

You agree to provide accurate and complete billing and payment information when placing an order.

By submitting payment information, you represent that you are authorized to use the applicable payment method.

6. Shipping

Cosmelle currently offers free worldwide shipping.

Our standard estimated delivery time is approximately 7–10 days, although actual delivery times may vary depending on destination, carrier conditions, customs processing, weather, holidays, and other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery according to our Return & Refund Policy.

By purchasing from Cosmelle, you acknowledge that returns and refunds are subject to the conditions described in that policy.

8. Intellectual Property

All content appearing on this website, including text, graphics, logos, product images, page designs, trademarks, and other materials, is owned by or licensed to Cosmelle unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, or commercially exploit our website content without prior written permission.

9. Prohibited Activities

You agree not to use our website to:

Violate applicable laws or regulations
Engage in fraudulent activity
Attempt to gain unauthorized access to our systems
Interfere with website functionality
Introduce malicious software
Collect information about other users without authorization
Misrepresent your identity or payment information

10. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics providers, or other technology services.

Your use of such services may be subject to the terms and policies of those third parties.

11. Limitation of Liability

To the extent permitted by applicable law, Cosmelle shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded under applicable law.