Shipping policy

Shipping Policy

Last Updated: August 26, 2026

At Cosmelle, we want your shopping experience to be simple and convenient. That's why we provide free standard shipping worldwide.

1. Free Worldwide Shipping

Cosmelle currently offers free standard shipping to customers around the world.

There is no additional standard shipping charge added at checkout for eligible destinations.

2. Estimated Delivery Time

Our estimated standard delivery time is:

7–10 days

Delivery estimates begin after the order has been processed and shipped.

Please note that the estimated delivery timeframe is not a guaranteed delivery date.

Actual delivery times may vary depending on:

Destination country or region
Shipping carrier
Customs clearance
Local delivery services
Weather conditions
Public holidays
Peak shopping periods
Unexpected transportation delays

3. Order Processing

Orders are processed after successful payment confirmation.

Processing time may vary depending on order volume, product availability, weekends, and holidays.

Once your order has been shipped, tracking information may be provided when available.

4. Tracking Information

When tracking information is available, customers may receive a shipping confirmation containing the relevant tracking details.

Tracking updates may take some time to appear after an order has been handed over to the carrier.

5. International Shipping

Because Cosmelle ships internationally, some orders may be subject to customs procedures or local import requirements.

Any customs-related delays are outside our reasonable control.

Customers should be aware that their destination country may impose taxes, duties, fees, or other charges. Where applicable, such charges may be the responsibility of the customer unless otherwise stated at checkout.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect or incomplete address is provided, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address.

7. Lost or Delayed Packages

If your package appears to be delayed or has not arrived within a reasonable period after the estimated delivery window, please contact our customer support team.

We will work with you to review the available tracking information and determine the appropriate next steps.